From 1 November 2025, the new Aged Care Act 2024 used the Integrated Assessment ToolA computer-based tool used to assess aged-care needs. (IAT) to determine home-care classifications, while assessors could not override its outcomes. Concerns grew as clinicians identified gaps in recognising complex needs, 834 review requests were lodged in five months, the government reassessed 132 people after complaints, and an individual case involving Graham Crossan showed the stakes; the private senators’ bill introduced by Senator Anne Ruston, Senator Penny Allman-Payne and Senator David Pocock would restore professional discretion, explain decisions and allow reassessments, and passed the Senate on 2 July 2026.
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01 Nov 2025
Aged Care Act 2024 commences without assessor override
The Integrated Assessment ToolA computer-based tool used to assess aged-care needs. was introduced to promote consistency, but assessors were barred from overriding its outcomes.
Second reading speech ↗
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17 Feb 2026
Aged care workers warn the algorithm is failing older Australians
Aged care workers warned that the algorithm-based tool was failing elderly Australians, intensifying demands for human oversight.
The Guardian ↗
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24 Mar 2026
800 people apply to review algorithmic assessments
ABC reported that assessors could not override the algorithm even when they believed its decision was wrong.
ABC News ↗
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04 June 2026
Government reassesses 132 people after complaints
Following hundreds of complaints, Aged Care Minister Sam Rae said the government had reassessed funding for 132 people while defending the tool as faster and fairer.
ABC News ↗
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18 June 2026
Man with late-stage MND loses appeal for higher funding
Graham Crossan, 80, and his wife Gaynor lost their appeal for higher support funding after an algorithm-based assessment, despite his late-stage motor neurone disease.
ABC News ↗
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23 June 2026
Ruston, Allman-Payne and Pocock introduce the bill
Senator Anne Ruston, Senator Penny Allman-Payne and Senator David Pocock introduced the private bill to restore assessor discretion, clarify decision notices and allow reassessment for people assessed since 1 November 2025.
Parliamentary timeline ↗
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02 July 2026
Senate passes the bill
The Senate agreed to third reading, completing the bill’s passage through the chamber even though the government said it could not support the bill as drafted.
Parliamentary timeline ↗