Services Australia and other Commonwealth workplaces already used administrative safety measures, but the 23 May 2023 knife assault on Services Australia team leader Joeanne Cassar exposed that a person previously identified as a risk could not be legally barred from a service centre. After the Ashton ReviewThe 2023 review into Services Australia security risks that recommended national workplace protection orders for Commonwealth staff. recommended adopting workplace protection orders nationally and Services Australia recorded 1,694 serious face-to-face incidents in 2023–24, Tony Burke MP introduced the bill to let Commonwealth agencies and the High Court seek court orders restricting threats, violence, contact and access, and it became an Act on 4 November 2025.
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23 May 2023
Knife assault at Services Australia’s Airport West service centre
Hansard said Joeanne Cassar was attacked after a man previously identified as a risk returned with a knife, highlighting that there was no legal means to bar him from the office.
Hansard ↗
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2023
Ashton ReviewThe 2023 review into Services Australia security risks that recommended national workplace protection orders for Commonwealth staff. recommends national workplace protection orders
The explanatory memorandum said the Services Australia Security Risk Management ReviewThe 2023 review into Services Australia security risks that recommended national workplace protection orders for Commonwealth staff., commissioned after the bladed-weapon assault, recommended adopting ACT-style workplace protection orders for Commonwealth use nationwide.
Commonwealth Workplace Protection Orders explanatory memorandum ↗
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July 2023 to June 2024
Services Australia records 1,694 serious face-to-face incidents
The explanatory memorandum used this figure to show the continuing safety risk across Services Australia’s in-person service channels after the Airport West attack.
Commonwealth Workplace Protection Orders explanatory memorandum ↗
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31 July 2025
Tony Burke MP introduces the bill
The bill was introduced in the House of Representatives to create a national scheme allowing courts to make workplace protection orders for Commonwealth workers and workplaces.
Parliamentary timeline ↗
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29 Oct 2025
Parliament passes the bill
Both houses passed the bill in the same form, completing parliamentary approval of the new protection order scheme.
Parliamentary timeline ↗
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04 Nov 2025
Workplace protection orders become law
Royal AssentThe formal approval by the Governor-General that turns a bill passed by Parliament into an Act. turned the bill into an Act, enabling the Commonwealth workplace protection orderA court order that can restrict a person from threatening, contacting or approaching Commonwealth workers or workplaces. system to take legal effect according to its commencement rules.
Parliamentary timeline ↗