Parliamentary Workplace Support Service

Current status

This bill became law on Sep 20th, 2023.

Policy area

Work & employment

What does this bill do?

Australia now has a dedicated Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. to handle workplace support and culture issues across federal parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform..

Why was it introduced?

The Set the Standard reportThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. exposed fragmented, unclear and inadequate HR systems in parliamentary workplaces that left bullying, harassment and assault poorly prevented and handled. This bill creates an independent Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. with centralised support, complaints, training, policies and reporting to make those workplaces safer and more accountable.

Broader context

After Brittany Higgins’ allegations in 2021 exposed how unsafe parliamentary workplaces could be, existing human resources and complaint arrangements were shown to be fragmented and inadequate, and the November 2021 Set the Standard reportThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. documented widespread bullying, sexual harassment and assault across Commonwealth parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform.. Political leaders then committed to culture reform, and in 2023 this bill created an independent Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. with support, complaints, training and reporting powers, with the Act receiving Royal AssentThe final step that turns a passed bill into an Act of Parliament. in September 2023.

Key criticism

The main reservation was that the bill set up support and complaints processes but did not by itself deliver the stronger enforcement, standards body and wider culture change needed to stop misconduct in parliament. That concern was raised mainly by crossbench and Greens speakers, while the Coalition only sought minor technical clarifications and no party represented in the debate opposed the bill.

Who supported it?

Patrick Gorman MP introduced this bill. It passed on the voices.

Introduced in House 10 Aug 2023
Passed House 07 Sept 2023
Passed Senate 14 Sept 2023
Became law 20 Sept 2023

Did it become law?

Yes

Became law 20 Sept 2023

Final passage

Passed without a counted vote

Members called out ‘aye’ or ‘no’ — no individual votes were recorded.

Passage speed

41 days

From introduction to the latest recorded parliamentary step

Official record

View on APH

Parliament of Australia bill page

What does this bill do?

  1. Australia now has a dedicated Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. to handle workplace support and culture issues across federal parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform..

  2. Current and former people in federal parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform. can get support services from the Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. when they raise alleged misconduct.

  3. Current and former people in federal parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform. can use an independent complaint process to help resolve complaints about alleged misconduct.

  4. The Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. can review complaints about alleged misconduct between current or former people in federal parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform..

  5. Parliamentarians must meet training, consultation and information requirements under the Act, and failures can be publicly named in a report.

Show source excerpts
  1. This Act establishes the Parliamentary Workplace Support Service.
    Parliamentary Workplace Support Service Act 2023 final Act text
  2. (1) The support function of the PWSS is to provide support services to current and former Commonwealth parliamentary workplace participants under subsection (2).
    Parliamentary Workplace Support Service Act 2023 final Act text
  3. (1) The complaint resolution function of the PWSS is to provide services to current and former Commonwealth parliamentary workplace participants under subsection (2) to facilitate the independent resolution of complaints involving alleged relevant conduct.
    Parliamentary Workplace Support Service Act 2023 final Act text
  4. (2) The PWSS may review a complaint made to the PWSS about alleged relevant conduct engaged in by one or more current or former Commonwealth parliamentary workplace participants (the first party) that affects one or more other current or former Commonwealth parliamentary workplace participants (the second party) in accordance with the following table:
    Parliamentary Workplace Support Service Act 2023 final Act text
  5. Parliamentarians must comply with certain training requirements, consultation requirements and requests for information under this Act. A failure to comply may result in details of the non‑compliance being published in a public report.
    Parliamentary Workplace Support Service Act 2023 final Act text

Broader context for this bill

After Brittany Higgins’ allegations in 2021 exposed how unsafe parliamentary workplaces could be, existing human resources and complaint arrangements were shown to be fragmented and inadequate, and the November 2021 Set the Standard reportThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. documented widespread bullying, sexual harassment and assault across Commonwealth parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform.. Political leaders then committed to culture reform, and in 2023 this bill created an independent Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. with support, complaints, training and reporting powers, with the Act receiving Royal AssentThe final step that turns a passed bill into an Act of Parliament. in September 2023.

  1. 2021

    Brittany Higgins' allegations expose misconduct in Parliament House

    Evidence later cited in Parliament said the allegations brought national attention to staff experiences of bullying, harassment, abuse and assault in federal parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform..

    Hansard ↗
  2. 04 June 2021

    Complaint review reveals 38 new allegations against MPs

    An AFR report on the Foster reviewAn earlier review of serious incidents in Parliament that helped lead to the first complaints mechanism before this bill made the PWSS permanent. said the complaint system had uncovered a string of new allegations and showed existing workplace misconduct processes were already under strain.

    Australian Financial Review ↗
  3. Nov 2021

    Set the Standard reportThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. finds widespread bullying, harassment and assault

    Kate Jenkins’ report found that 51 per cent of people currently working in Commonwealth parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform. had experienced bullying, sexual harassment or actual or attempted sexual assault.

    Hansard ↗
  4. 08 Feb 2022

    Political leaders apologise to victims and commit to workplace reform

    Scott Morrison and Anthony Albanese formally apologised to victims of bullying, harassment and assaults in parliamentary workplaces and committed to making the workplace safe.

    Australian Financial Review ↗
  5. 10 Aug 2023

    Government introduces the bill to create an independent workplace support service

    The second reading speech said the bill would establish the Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. as a statutory agency to implement recommendation 11 of the Set the Standard reportThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. and drive further reforms.

    Hansard ↗
  6. 14 Sept 2023

    Parliament passes the bill

    Both houses agreed on the final form of the bill, including amendments, clearing the way for the new service to be established in law.

    Parliamentary timeline ↗
  7. 20 Sept 2023

    Royal AssentThe final step that turns a passed bill into an Act of Parliament. makes the Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. Act law

    Royal AssentThe final step that turns a passed bill into an Act of Parliament. completed the legislation that set up the independent service to handle support, complaints, training and reporting across federal parliamentary workplacesThe workplaces in and around the federal Parliament, including staff and parliamentarians covered by this reform..

    Parliamentary timeline ↗

How did it move through Parliament?

House Senate
Introduced 10 Aug 2023

The bill was formally presented to the chamber and read a first time, which starts its parliamentary journey.

Introduced and read a first time

Second reading opened 10 Aug 2023

A minister or sponsoring member moved the second reading, opening the main debate on the bill's purpose and principles.

Second reading moved

Scrutiny of Bills review 06 Sept 2023

Considered by the Senate Standing Committee for the Scrutiny of Bills on 06 Sep 2023.

Considered by scrutiny committee

APH bill page notes
Second reading debate 07 Sept 2023

The bill reached this recorded parliamentary step.

House second reading agreed 07 Sept 2023

The chamber agreed to the bill at second reading, meaning it accepted the bill in principle and allowed it to continue.

Second reading agreed to

House third reading agreed 07 Sept 2023

The chamber agreed to the bill at third reading, which completed passage through that chamber. Later message exchanges with the other chamber were still recorded afterwards.

Third reading agreed to

Introduced 11 Sept 2023

The bill was formally presented to the chamber and read a first time, which starts its parliamentary journey.

Introduced and read a first time

Second reading opened 11 Sept 2023

A minister or sponsoring member moved the second reading, opening the main debate on the bill's purpose and principles.

Second reading moved

Second reading debate 14 Sept 2023

The bill reached this recorded parliamentary step.

Senate second reading agreed 14 Sept 2023

The chamber agreed to the bill at second reading, meaning it accepted the bill in principle and allowed it to continue.

Second reading agreed to

Senate agreed to amendment packages 14 Sept 2023

The chamber considered amendments before the bill moved to the next stage.

Committee of the Whole debate

Senate third reading agreed 14 Sept 2023

The chamber agreed to the bill at third reading, which completed passage through that chamber.

Third reading agreed to

House agreed to Senate amendments 14 Sept 2023

The House dealt with Senate amendments or requests so both chambers could settle the bill in the same form.

Consideration of Senate message

Passed both houses 14 Sept 2023

Both houses passed the bill in the same form, completing parliamentary passage.

Finally passed both Houses

Assent 20 Sept 2023

The Governor-General gave Royal AssentThe final step that turns a passed bill into an Act of Parliament., turning the bill into an Act.

The main case against this bill

The main reservation was that the bill set up support and complaints processes but did not by itself deliver the stronger enforcement, standards body and wider culture change needed to stop misconduct in parliament. That concern was raised mainly by crossbench and Greens speakers, while the Coalition only sought minor technical clarifications and no party represented in the debate opposed the bill.

Criticism focused on gaps and follow-up reforms, not on rejecting the bill's core purpose.

Not enough enforcement or follow-up reform

Several supporters argued the bill was only a first step and worried that, without later reforms such as an independent parliamentary standards commission or stronger enforcement powers, harmful behaviour could continue despite the new support service.

Raised by Crossbench MPs and the Greens, including Kylea Tink, Helen Haines, Kate Thwaites and Larissa Waters Source ↗

Technical drafting needed clarification

The Coalition said it supported the bill in principle and would help it pass on time, but wanted minor technical changes and clarifications so the new arrangements worked clearly for staff.

Raised by Coalition speakers including Angus Taylor and Jane Hume Source ↗

Recorded votes

How the bill itself passed

The bill passed both chambers on the voices, so there is no list of individual Aye and No votes for final passage.

Passed

House passed the bill

House agreed to the bill's third reading on the voices, so there is no list of individual Aye and No votes for final passage in that chamber.

07 Sept 2023

Passed on the voices

In a voice vote, members call out Aye or No and the presiding officer judges which side has it. Individual names are only recorded if a formal division is called.

Passed

Senate passed the bill

Senate agreed to the bill's third reading on the voices, so there is no list of individual Aye and No votes for final passage in that chamber.

14 Sept 2023

Passed on the voices

In a voice vote, members call out Aye or No and the presiding officer judges which side has it. Individual names are only recorded if a formal division is called.

Amendments at a glance

Amendments grouped by chamber. Where APH reports aggregate counts, the package card summarizes the matching public amendment sheets by source theme.

House

Carried

House accepted all Senate amendments

The House agreed to the amendments made by the Senate, so the bill could pass both chambers in the same form.

Carried on voices

The chamber decided this amendment without a counted division, so there is no list of individual Aye and No votes.

Senate

Carried

Present reports to presiding officers

This amendment would change the bill text so PWSSThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. reports are presented to the President of the Senate and the Speaker of the House rather than to the Minister.

14 Sept 2023

This amendment would change the bill text so PWSSThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. reports are presented to the President of the Senate and the Speaker of the House rather than to the Minister.

Passed on the voices

The chamber agreed to this amendment without a counted vote — the presiding officer judged the ayes louder than the noes, and no member called for a division.

Carried

Government package: 4 amendments

Government amendments clarify that references to the Minister mean the Special Minister of State when one exists, and tighten how PWSS reports are given and presented.

14 Sept 2023

Passed on the voices

The chamber agreed to this amendment package without a counted vote. APH records the agreed count by amendment, while the source documents are grouped into amendment sheets.

Themes in the public amendment sheets

Who spoke, and what they said

Start here — lead voices

Sponsor speech Supports

Patrick Gorman

Australian Labor Party • MP 10 Aug 2023

Gorman strongly supports the bill, saying it will create the statutory workplace support service needed to implement the Set the standardThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. reforms and make parliamentary workplaces safer and more respectful.

Read in Hansard ↗
Lead supporting voice Supports

Kylea Tink

Independent • MP 07 Sept 2023

Kylea Tink supports the bill and says it is welcome progress because it gives effect to the Set the standardThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. recommendations by creating an independent Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces..

Read in Hansard ↗
Lead non-major voice Supports

Zali Steggall

Independent • MP 07 Sept 2023

Steggall supports the Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. Bill 2023 as an essential first step toward making Parliament a safer workplace.

Read in Hansard ↗
Lead voice Mixed

Angus Taylor

Liberal Party • MP 07 Sept 2023

Taylor says the opposition gives the bill in-principle support but is reserving its final position while the government considers minor technical changes.

Read in Hansard ↗

All speeches by bloc

Labor

6 speakers · 7 contributions · 6 support

  1. Carol Brown Brown supports the bill and says it will establish the new Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. to carry out key reforms from the Set the Standard reportThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. and help make parliamentary workplaces safe and respectful.
    “The Parliamentary Workplace Support Service Bill stays true to those principles.”

    Australian Labor Party • Senator • 11 Sept 2023

    Read the full speech in Hansard ↗
  2. Sharon Claydon Claydon strongly supports the bill, saying it will establish the Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. as an independent, trusted source of confidential advice and help and will deliver the first tranche of the Set the StandardThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. reforms.
    “The setting up of the PWSS as a new statutory authority is an important adjunct to the MOP(S) work that has been done. It will modernise the MOP(S) employment framework, and that is terribly important.”

    Australian Labor Party • MP • 07 Sept 2023

    Read the full speech in Hansard ↗
  3. Katy Gallagher Gallagher supports the bill and says it permanently strengthens the Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. built from the Set the standardThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. reforms.
    “The Parliamentary Workplace Support Service, which was recognised in the former parliament, the 46th Parliament, was up and running reasonably quickly for how things work here. I think it has been such a significant success story of appropriate support services for both parliamentarians and their staff. This package of bills seeks to strengthen that. I very much thank current and former staff who provided their personal stories, often at personal cost, to that inquiry because it is through those stories that we are standing here today debating legislation that is putting in place permanently the Parliamentary Workplace Support Service.”

    Australian Labor Party • Senator • 14 Sept 2023

    Read the full speech in Hansard ↗
  4. Carina Garland Garland supports the bill and says it is part of making Parliament safer and better supported after the Set the standard reviewThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement..
    “The Parliamentary Workplace Support Service will go some way to making the change that we all want to see in this place. It will go some way to making sure that people feel appropriately supported in their time here.”

    Australian Labor Party • MP • 07 Sept 2023

    Read the full speech in Hansard ↗
  5. Kate Thwaites Thwaites supports the bill, saying it will help stop bullying, sexual harassment and assault in parliamentary workplaces and raise standards in this special workplace.
    “I am really pleased to have the opportunity to speak briefly on these very important bills, the Parliamentary Workplace Support Service Bill 2023 and related bills, and reform for this parliament. Like so many others who have been in this place for some time now, I have been very clear that we need to do things differently here—that we cannot have a parliament that tolerates or allows for instances of bullying, sexual harassment and sexual assault to occur in this building and in Commonwealth parliamentary workplaces around the country. Fixing this is part of what this bill will do, so it is very, very important work for this parliament. It is important work about how we must do better.”

    Australian Labor Party • MP • 07 Sept 2023

    Read the full speech in Hansard ↗

Coalition

4 speakers · 3 support · 1 mixed

  1. Jane Hume Hume says the coalition will support the Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. bill because it implements key Jenkins review reforms and strengthens the parliament's workplace supports.
    “As a result of the ongoing discussions between the coalition and the government, the minister has also circulated three changes in two amendments to the PWSS Bill. The coalition will support these changes, which we have worked with the government to make, in the interests of continued bipartisanship on these matters.”

    Liberal Party • Senator • 14 Sept 2023

    Read the full speech in Hansard ↗
  2. Perin Davey Davey supports the bill and says it is needed to implement the Jenkins review and make parliamentary workplaces safer, more accountable and more respectful.
    “I too rise to support the passage of the Parliamentary Workplace Support Service Bill 2023, Parliamentary Workplace Support Service (Consequential Amendments and Transitional Provisions) Bill 2023 and Members of Parliament (Staff) Amendment Bill 2023. This legislation has been long in development and consideration, and it is critical to the future reputation of this workplace as a respected and valuable employer. The legislation has had a very long and detailed gestation, and I commend everyone who has worked on developing it.”

    National Party • Senator • 14 Sept 2023

    Read the full speech in Hansard ↗
  3. James Stevens James Stevens supports the bill and wants it to pass, saying it will create an enduring reform that improves workplace support in Parliament House.
    “I rise to express support for the Parliamentary Workplace Support Service Bill 2023 in the context of the point made by the lead speaker for the opposition that we want to see this move through the parliament. We know the start date of 1 October is one that's important, and he did note that there are some ongoing discussions between the opposition and the government that might see some changes or adjustments to the bill in the Senate. As the lead speaker, the member for Hume, said, we really want to make sure that legislation of this kind is bipartisan and in fact unanimous throughout the parliament and we want this to be an opportunity for an enduring reform that does contribute to dramatic improvements to the way in which staff are supported in the workplace. I'm very confident that this bill will achieve those objectives, but we hope that a couple of those discussions with the government yield good, sensible, minor adjustments that will be in the best interests of some observations that we've got from experience.”

    Liberal Party • MP • 07 Sept 2023

    Read the full speech in Hansard ↗

Greens

3 speakers · 3 support

  1. Larissa Waters Waters supports the bill and says the Greens want it passed because it is a needed step toward an independent, trauma-informed workplace support service for parliament.
    “I'm very pleased that today, finally, after what seems a very long fortnight, we're getting to the PWSS bill and related bills. I very much look forward to their passage, which is expected today, and to an expedition of the independent parliamentary standards commission, which will give those codes of conduct teeth and finally complete the implementation of Set the standard.”

    Australian Greens • Senator • 14 Sept 2023

    Read the full speech in Hansard ↗
  2. Mehreen Faruqi Faruqi supports the bill as a good first step toward creating an independent workplace support service for Parliament, but says it is not enough on its own.
    “The behaviour code, the PWSS and the IPSC are all crucial to making this place safe and respectful for all. But at the end of the day, politicians and their parties need to show leadership and to model the behaviour that people out there expect from us. This is a good start, but there's more to do, especially for the behaviour codes to be implemented and the enforcement mechanisms to be set up.”

    Australian Greens • Senator • 14 Sept 2023

    Read the full speech in Hansard ↗
  3. Adam Bandt Bandt supports the bill and says the Greens want it passed because it gives the Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces. statutory authority and a broader mandate to help make Parliament a safer workplace.
    “The Greens welcome and support these bills, which give the Parliamentary Workplace Support Service, the PWSS, statutory authority and an expanded mandate.”

    Australian Greens • MP • 07 Sept 2023

    Read the full speech in Hansard ↗

Minor parties and independents

5 speakers · 5 support

  1. Helen Haines Haines supports the bill as an important step to improve parliamentary workplace culture by creating the Parliamentary Workplace Support ServiceThe new independent body created by this law to give support, handle complaints, set some workplace policies and report on culture in federal parliamentary workplaces..
    “The Parliamentary Workplace Support Service Bill 2023 implements recommendation 11 of that Set the standard report. It legislates the Parliamentary Workplace Support Service, or PWSS as we've come to know it, to provide centralised HR support and develop policies for workplace strategies, work health and safety, and training.”

    Independent • MP • 07 Sept 2023

    Read the full speech in Hansard ↗
  2. Zoe Daniel Zoe Daniel supports the bill and says it is a long overdue first step to create a safer, more respectful parliamentary workplace with stronger independent support and oversight.
    “I'll finish by saying that, while these fine words on paper in this chamber are one thing, actions in this chamber and in this building are entirely another. Self-awareness among those who work here and reflections on their continuing behaviour inside this chamber and outside it must happen to make these reforms meaningful. I endorse the remarks of the member for Newcastle: squibbing it on this is not an option. This bill must pass. The further reforms must happen. This behaviour must change, for all of us.”

    Independent • MP • 07 Sept 2023

    Read the full speech in Hansard ↗
  3. Allegra Spender Spender supports the bill and says it is an important step toward better workplace standards in parliament through the new support service, the Set the StandardThe major review that found parliamentary workplaces had serious culture and misconduct problems and recommended reforms that this bill starts to implement. recommendations and behavioural codes.
    “I welcome the Parliamentary Workplace Support Service Bill 2023, because what it achieves—the creation of the Parliamentary Workplace Support Service, the implementation of the Set the standard recommendations and the behavioural codes—are all steps towards ensuring that improved standards will persist, whether we have a minority government, a pandemic, a war or whatever else confronts the parliament.”

    Independent • MP • 07 Sept 2023

    Read the full speech in Hansard ↗

Full record

Full chat